31 May 2022 11:58

AUTHOR Sergio

By: Sergio Romero“Errors are seen as consequences rather than causes, having their origins not so much in the perversity of human nature as in “upstream” systemic factors…” Dr. James Reason Human Error: Models and Management 2000The airline financial staff...
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31 Mar 2022 21:34

AUTHOR Sergio

By: Sergio RomeroQuality/Safety-DrivenLecturer, Author & Manager“Just what constitutes the problem is an area of contention, though…”Just Culture and the Role of AccountabilityBenjamin J. GoodheartAviation Business Journal 3rd Quarter 2018While the fundamen...
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19 Nov 2021 20:14

AUTHOR Sergio

By: Sergio Romero“… our philosophy was 100% compliance equals 100% safe but we were having accidents. We needed more than regulations. Today, we’re proactive and identify and address risk to prevent accidents.”Margaret GilliganI was in a deep search at my office. Records...
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16 Nov 2021 10:28

AUTHOR Emira

In compliance with the standards and recommended practices (SARPS) set by the International Civil Aviation Organization (ICAO), Non-punitive policy is an important element of the SMS’ implementation, that must be distributed, adopted and respected in order to have an effective SMS. Howeve...
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25 Oct 2021 21:38

AUTHOR Sergio

By: Sergio Romero“You don't need a patch on your arm to have honor.” Lt. Kaffee. Film “A Few Good Men”One of my mate investigators read my accident report. He went back and forth through the document and hit me with this statement: I feel this is a good document, but er...
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26 Sep 2021 19:19

AUTHOR Sergio

By: Sergio Romero“You have to understand a culture to understand a man.”Film “The Gentlemen”The cellphone line is mute which goes inbound my aviation best friend’s life. He’s a good friend of mine indeed. Two years of working together for a Maintenance Organizatio...
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25 Aug 2021 22:14

AUTHOR Sergio

“Do you have super powers? Can you fly? Much better, I make them fly.” Caye. Film “Princesas”The silent all over the office was shouting and counting the seconds from the moment each word is spoken. That included the feelings we were hiding and sharing at the same time...
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15 Jul 2021 18:46

AUTHOR Sergio

“…moving the body seems to help the brain.”Harvard Health Publishing As I was walking down the aisle, I was able to contain the sneeze and look into everyone’s eyes. I felt I was about to fight my last battle there. But it’s no time for surrender, I told myse...
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08 May 2021 23:23

AUTHOR Sergio

“To manage a system effectively, you might focus on the interactions of the parts rather than their behavior taken separately”. Russell L. AckoffIt was late that warm night of February at home. I was about to get some sleep, which was a luxury during those days. The news on this av...
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13 Mar 2021 18:35

AUTHOR Sergio

Management could not collapse in organizations like this. That thinking was next to me as I was driving to my office pretty much far from home last year. Dry leaves all over the road were telling me I was about to live a nice summer with my wife and kids. In the meanwhile, a virus was growing ea...
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